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LONAS Customer Survey 2024: NPS Score in the Baltic States 89!
LONAS Customer Survey 2024: NPS Score in the Baltic States 89!
One of the key factors for a company's success is customer satisfaction with the purchased products, service from start to finish, handling non-standard situations, and listening to customers' needs. In December 2024, LONAS conducted a customer survey in Lithuania, Latvia, and Estonia and calculated the results— with an NPS score, the bed and mattress manufacturer surpasses giants like Google, Netflix, or Amazon! What is this score, how is it calculated, and what does it mean—read on for all the details in the article.
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LONAS involves more and more product designers in its production – focusing on traditions, unique patterns, and shapes
LONAS involves more and more product designers in its production – focusing on traditions, unique patterns, and shapes
Eye-catching designs, furniture shapes reflecting the latest interior trends, top-quality materials, and a carefully nurtured value line – created and manufactured in Lithuania. Expanding its range of furniture and bedding, the manufacturer LONAS is involving more and more local designers in its production process.
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"Lonas" has opened its third showroom in Tallinn, and a month later, a new showroom in Kaunas.
With over 30 years of successful operation, the Lithuanian manufacturer of beds, mattresses, and bedroom textiles, "Lonas," opened the doors of its third showroom in Tallinn on July 17. A month later, on August 19, it will open a new showroom in Kaunas. On the opening day, visitors will have the chance to explore not only the wide range of "Lonas" products but also enjoy opening surprises.
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The LONAS showroom has opened an exhibition by E. Kurlianskaitė titled "Synthesis of Dreams and Colors.
The LONAS showroom has opened an exhibition by E. Kurlianskaitė titled "Synthesis of Dreams and Colors.
On June 7, during "Design Week," the LONAS showroom located in "Ogmios City" opened a special painting exhibition by Eglė Kurlianskaitė, titled "Synthesis of Dreams and Colors." This exhibition is not just a display of artwork, but a unique attempt by the artist to reveal how art can transform the bedroom space and enrich our sleep.
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